March 2, 2019

Warranty

Décantheure offers a limited international warranty of defects in materials and workmanship for a period of two (2) years after original purchase from decantheure.com or an authorized Décantheure dealer.

This means that if the materials in your watch aren’t right or if the watch isn’t put together correctly, we’ll repair or replace it, at our option. But, this doesn’t mean you can abuse your watch and expect us to fix it for free.

“I think I’ll buy some new CD’s
and watches without warranties
’cause they’ll never break”

Gangway (Danish Rock Band)

We don’t cover normal wear and tear, crystal, watch case, strap, bracelet, loss or theft. You will void your warranty if you open your case back or forget to push in the crown and expose your watch to moisture.

Proof of purchase is required for all warranty claims and service requests, so hold onto your receipt. Décantheure will not accept a warranty claim or repair request if a watch has evidence of excessive wear or misuse.

However, within these frames we will of course do the outmost to assist you in getting a great and lasting experience with your Décantheure.

We are soon opening our shop — no orders shall be fulfilled until then. Dismiss